Accessible Information Standards

All practices are required to record any specific communication and information needs of patients.

Therefore we are asking patients to inform us if you have any particular needs.

 For example:

Do you require information that we provide to you in

  • Larger print,
  • Easy to read text,
  • A different language
  • Braille
  • Other formats

Rather than writing to you would you prefer us to contact you via

  • E-mail,
  • Text messaging
  • Other methods

When you visit us , if you tell us in advance we can provide:

  • Translation/interpreting services
  • A British Sign Language expert  

We have an induction loop that can be used during your appointment if this would help

Please speak with one of the reception team to find out more.



 
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